Careers
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Find Your Perfect Role at GeneX
Assistant Sales Manager
Key Responsibilities:
- Identify prospects and generate new business leads.
- Visit customers and support account development.
- Build relationships with researchers, laboratories, hospitals, institutes, and biotech companies.
- Understand customer requirements and recommend suitable solutions.
- Support product presentations, demonstrations, webinars, workshops, and conferences.
- Handle quotations, evaluations, follow-ups, and opportunity conversion.
- Maintain customer records, activity reports, and market and competitor updates.
- Coordinate with Sales, Product, Applications, Technical, and Service teams.
- Support post-sales customer engagement.
Qualifications:
- Bachelor’s/Master’s degree in Life Sciences, Biotechnology, Biology, Biochemistry, Microbiology, Molecular Biology, Biomedical Sciences, or related field.
- Freshers and candidates with 1–3 years of experience may apply.
- Ability to learn scientific products and explain them clearly.
- Strong communication, presentation, interpersonal, and follow-up skills.
- Interest in scientific sales, business development, and field-based work.
- Proactive, organised, target-oriented, and willing to travel.
Product Manager - Genomics
Key Responsibilities:
- Develop and execute the genomics product and market-development plan.
- Support products and workflows in NGS, sequencing, library preparation, target enrichment, and related applications.
- Understand customer research objectives and identify suitable product solutions.
- Conduct technical presentations, product demonstrations, workshops, and training sessions.
- Develop product literature, application notes, presentations, and sales-enablement material.
- Build relationships with genomics laboratories, universities, research institutes, biotech companies, CROs, and pharmaceutical R&D teams.
- Support customer evaluations, quotations, tenders, product trials, and opportunity conversion.
- Track market trends, competitor offerings, pricing, and customer requirements.
- Monitor product pipeline, adoption, revenue, and customer feedback.
- Coordinate with international principals, Technical, Applications, Marketing, and Sales teams.
Qualifications:
- Master’s degree or PhD in Genomics, Molecular Biology, Genetics, Biotechnology, Bioinformatics, or related field.
- 3+ years of experience in genomics, NGS, molecular biology, product management, applications, technical sales, or business development.
- Strong understanding of sequencing workflows and genomics applications.
- Strong technical presentation and customer-engagement skills.
- Willing to travel for customer meetings, conferences, workshops, and training.
Customer Support Executive
Key Responsibilities:
- Respond promptly to customer enquiries about products, orders, and deliveries.
- Coordinate with Sales, Product, Technical, and Logistics teams to resolve customer concerns.
- Maintain accurate records of customer interactions, issues, and feedback.
- Track open queries and ensure timely follow-up and closure.
- Assist in improving customer support processes and procedures.
Qualifications:
- Bachelor’s degree in any discipline; a background in life sciences is an advantage.
- Freshers and candidates with up to 1 year of experience may apply.
- Excellent communication and problem-solving skills.
- Basic proficiency in MS Office; familiarity with CRM or support tools is a plus.
Quotation Executive
Key Responsibilities:
- Prepare and send accurate quotations based on customer enquiries.
- Coordinate with Sales and Product teams to confirm pricing, specifications, and availability.
- Maintain quotation records and follow up with customers on status.
- Assist in updating price lists and responding to customer queries.
- Support tender documentation where required.
Qualifications:
- Bachelor’s degree in Business Administration, Commerce, Life Sciences, or related field.
- 0–2 years of experience in sales support, quotation preparation, or customer service.
- Proficiency in MS Excel; working knowledge of ERP software is an advantage.
- Strong attention to detail and good communication skills.
Sales Support Coordinator
Key Responsibilities :
- Work with the sales team to process customer requests and orders efficiently.
- Coordinate order processing, dispatch, and delivery updates with Logistics and Finance.
- Track pending quotations and orders, and support follow-up activities.
- Maintain sales records, reports, and CRM updates.
- Ensure compliance with company pricing policies and guidelines.
Qualifications:
- Bachelor’s degree in Business, Life Sciences, or related field.
- 1–3 years of experience in sales coordination or customer service.
- Strong organisational and time-management skills.
- Proficiency in MS Office; experience with CRM or ERP systems is an advantage.
- Ability to multitask and work in a fast-paced environment.